The hotel offers amenities for your comfortable stay and unforgettable experiences
Spacious and Comfortable
“The room was surprisingly large for Japanese standards, offering plenty of space for our family of four to relax comfortably with a full size bed and a pull-out couch.” view full review
Delicious Breakfast!
“The breakfast presentation was simply stunning, and we enjoyed both Western and Japanese options delivered right to our room at our requested time.” view full review
Luxurious Bathing
“The bathroom was amazing with a shower that had excellent pressure and a jacuzzi bath that turned our morning routine into a relaxing experience.” view full review
Beautiful Decor
“The room's decor was beautifully displayed, creating an intimate and cozy atmosphere that made us feel right at home.” view full review
Feedback from previous guests about their experience.
84%
liked the hotel and would stay again
Spacious Rooms
Friendly Staff
Limited Dining Options
Potentially High Price
8.4/10
Great
Rooms
8.8
Location
9.2
Service
9.3
Dining
6.9
Guest reviews
8.4/10
based on 9 reviews
9.3
9.3/10 based on 1276 reviews
Bill
United States of America,
May
2024
8.6/10
I had a wonderful stay at Hotel Alza. The rooms exceeded my expectations with the latest technology and free breakfast served at my preferred time. The outstanding hospitality and friendliness of the staff made my experience truly memorable. The location was perfect for exploring Downtown Kyoto, and the facilities were top-notch.
Rooms
9.0
The rooms were fitted out with the latest technology and the free breakfast exceeded my expectations.
Service
10.0
The staff at Hotel Alza provided exceptional service, always going above and beyond to assist with any needs. From helping with restaurant reservations to assisting in finding a lost item, their hospitality was outstanding.
Location
9.0
The location of the hotel was ideal, being close to Downtown Kyoto and within walking distance to popular attractions and amenities. It was very convenient for exploring the city and enjoying the local metro.
Dining
7.0
While there was no restaurant or bar on-site, the dining experience was satisfactory with cold buffet dishes brought to the room. However, during a typhoon, there were limitations in food options.
Facilities
8.0
The hotel's facilities were well-maintained and provided everything needed for a comfortable stay.
John
United States of America,
April
2024
8.4/10
I had a wonderful stay at the hotel. The rooms were clean, comfortable, and spacious, with a special spa bath and luxury toiletries provided. The service was extremely helpful and professional, making my experience even better. The location was ideal, offering both quiet surroundings and convenience to key areas. While the dining options were limited, the overall experience was fantastic.
Rooms
9.0
My room on the ground floor facing the street was well appointed with everything I needed. It was extremely comfortable and spacious with a special spa bath and luxury toiletries.
Service
9.0
The staff were extremely helpful and professional, making orders for delivery from their network of takeaways. They were also kind and friendly during my entire stay.
Location
9.0
The location of the hotel for Kansai airport limousine bus and Sanjo station was perfect, offering both quiet surroundings and convenience to key areas like Shinbashi-dori and the beautiful Gion area.
Dining
7.0
While there isn't a restaurant in the hotel, the meals provided in the room were delightful and substantial, although the options were limited.
Facilities
8.0
The facilities at the hotel were well-maintained and enjoyable, adding to the overall comfort of my stay.
James
United Kingdom,
March
2024
7.6/10
My stay at the hotel was a mixed experience. The rooms were immaculate and well stocked, but the hotel is quite old. The service was exceptional, with staff being great, kind, helpful, and informative. The location is very good, particularly for exploring the Gion district, but there are no on-site dining options. Overall, a comfortable stay with great service and a convenient location.
Rooms
8.0
My room was immaculate and well stocked.
Service
9.0
The staff was excellent, accommodating, polite, and professional.
Location
9.0
The hotel is right in the middle of the Gion district, offering easy access to temples, restaurants, and bars.
Dining
5.0
There isn't a restaurant in the hotel, so food is brought in from outside.
Facilities
7.0
The hotel lacks on-site dining but makes up for it with its superb service.
George
United States of America,
March
2024
8.6/10
My stay at the hotel was truly impressive. The rooms were incredibly spacious, accommodating three adults comfortably, and filled with great amenities like a balcony and an amazing tub.
Rooms
9.0
The rooms were not just big; they were enormous and well-equipped, making our stay very relaxing and pleasant.
Service
10.0
The service was outstanding – the staff was so kind, attentive, and helpful, making us feel right at home from the moment we arrived. They even surprised me with a birthday wish!
Location
9.0
The hotel's location was convenient, surrounded by a variety of dining and entertainment options. Being close to a large subway station was a huge plus for exploring the area.
Dining
7.0
The dining experience offered local dishes that were very nice, but the set menu with limited options could be a drawback, especially during situations like a typhoon where staying indoors is necessary.
Facilities
8.0
The facilities were excellent and well-maintained, providing everything we needed for a comfortable stay.
Spacious Rooms
Limited Dining Options
Scott
United Kingdom,
February
2024
8.4/10
The hotel is in a prime location in the Gion district of Kyoto, with exceptional amenities in beautiful surroundings. The service was incredibly helpful, making us feel at home, but the dining options had some limitations. Overall, a convenient and comfortable stay with great views.
Rooms
9.0
The rooms had lots of great amenities, including a balcony and an incredible tub.
Service
9.0
The staff was so kind, attentive, and helpful, we immediately felt at home.
Location
8.0
The hotel is situated in the Gion district of Kyoto, close to everything from the shops to the train station.
Dining
7.0
The dining experience, except for the used frozen bread, was enjoyable with a set menu of Iberian products.
Facilities
9.0
The hotel facilities were modern and well-maintained, providing a comfortable environment.
Neil
United Kingdom,
December
2023
8.0/10
The hotel is conveniently located in the heart of the vibrant Gion district, surrounded by temples, restaurants, and bars. The rooms were cozy and clean, and the staff provided outstanding hospitality, making our stay truly enjoyable. However, the dining options were limited, and the breakfast lacked variety. The prime location compensated for any minor inconveniences.
Rooms
8.0
The rooms were cozy and clean.
Service
9.0
The staff was accommodating, polite, and professional.
Location
9.0
The hotel is right in the middle of the Gion district, offering easy access to temples, restaurants, and bars.
Dining
7.0
The breakfast options were limited.
Facilities
7.0
The hotel offered basic facilities for a comfortable stay.
Great staff
Limited dining options
Christopher
United Kingdom,
December
2023
9.2/10
My stay at Hotel Alza was absolutely fantastic! The location was superb, right in the heart of Kyoto. The rooms were cozy and had lovely heated floors and double doors opening to a balcony, providing unforgettable scenes of Kyoto. The service was top-notch with outstanding hospitality and genuine friendliness from all the staff, making me feel like part of the family. The dining experience was unique as traditional dishes were delivered right to my room. However, it's worth noting that there is no restaurant or bar on-site. Overall, the experience was worth every penny spent.
Rooms
9.0
The rooms were cozy and provided unforgettable scenes of Kyoto. Not facing the river helped avoid road noise.
Service
10.0
The staff's outstanding hospitality, politeness, and friendliness made me feel like part of the family.
Location
10.0
Hotel Alza is in an excellent location right in the center of Kyoto, just minutes away from Gion and surrounded by restaurants and bars.
Dining
8.0
The traditional dishes delivered to my room were a delightful bonus.
Facilities
9.0
The hotel offers traditional dishes delivered to the room as a unique dining experience.
John
United Kingdom,
June
2023
8.6/10
The hotel offers outstanding rooms that are very large for the price and location, with a large bathroom, separate toilet, and a comfortable lounge area well separated from the bed. The 'free' breakfast served at your preferred time is a great perk. The service is top-notch with helpful and friendly staff. The location is fantastic, close to various dining options and sightseeing spots. The dining experience was nice but could be improved. Overall, a great value for money stay.
Rooms
9.0
The rooms were outstanding and very large, equipped with a large bathroom, separate toilet, and a comfortable lounge area well separated from the bed. Great value for the size and amenities provided.
Service
9.0
The service was fantastic, with staff being extremely helpful, friendly, and with a good grasp of English. They were attentive and accommodating throughout our stay.
Location
10.0
The location is amazing, overlooking the river and within walking distance of Gion, restaurants, and major train stations. Perfect for morning and evening strolls by the riverside.
Dining
7.0
The dining experience was really nice and tasty, although not at the same level as the facilities and staff. There were some issues during the typhoon period, impacting the dining possibilities.
Facilities
8.0
The facilities were good, providing room service, dry cleaning, housekeeping, and a welcome drink. However, some improvements could enhance the overall guest experience.
Arthur
United Kingdom,
June
2023
8.6/10
My stay at the hotel was a delightful experience. The rooms were spacious and full of beautiful Japanese details, though the ground-floor 'balcony' felt a bit misleading. The service was exceptional, with the staff going out of their way to assist, especially with our baby. The location was fantastic, making it easy to explore the shrines, temples, and palaces. However, the dining options were somewhat limited, and the price could be a bit steep.
Rooms
9.0
I loved the modern and spacious rooms filled with lovely Japanese decor.
Service
9.0
The staff was incredibly kind, polite, and helpful, making our stay very pleasant.
Location
10.0
The location was excellent, close to many attractions and convenient for transportation.
Dining
7.0
The dining experience was a mixed bag, with some delivery options and limited choices.
Facilities
8.0
The facilities were convenient and well-maintained, adding to the overall comfort of the stay.
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